Welcome to the LinkedIn Customer Service Center. Find the most up-to-date information about LinkedIn, as well as communicate with our Customer Service representatives about your specific needs.

 

Frequently Asked Questions

 

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  1. Closing Your Account
    Some people wish to close their LinkedIn account because they may have inadvertently opened another account at one time or they choose to no longer use the service. Should you be closing a second acco ...
  2. View ability of "Who Has Viewed My Profile"
    The "Who has viewed my profile" feature is in the beta testing stage with our analytics group and may be periodically unavailable.  If your profile has been viewed less than five times within a t ...
  3. Changing Your Primary Email Address
    To change the primary email address for your account: Click the 'Account & Settings' link at the top of the home page Click 'Email Addresses' under Personal Information On the 'Email Addre ...
  4. Transferring Your Contacts
    In order to transfer your contacts from one account to another, please follow the steps below; Log into your old account and click on My Contacts. Scroll down to the bottom of that page and click ...
  5. Removing a Connection
    To remove one or more people from your list of connections Click 'Contacts' on left hand side of the screen Click 'Connections' under the 'Contacts' header  Click 'Remove Connections' in the ...
  6. Sending Invitations
    Choose people that will be a good addition to your network, 'Invite' those you know and trust. You may be asked to tell one of your trusted friends more about the person you 'Invite', and they may hav ...
  7. Merging Accounts
    We are unable to merge accounts. We suggest that you transfer all your information (profile, connections etc) to one account and close the other. To close an account, sign into the account that you'd ...
  8. Building Your Professional Network
    Find people who can and want to add value to your chosen professional pursuit. Connect with them and be connected by them. Your network should be made of people whose value is measured by the amount a ...
  9. Editing Your profile
    To change the contents of your profile, go to the Edit My Profile page: 1) Go to http://www.linkedin.com 2) Click Profile on the left side of the page To change your Summary information, click the " ...
  10. Receiving Error Message when Adding Email Address
    If an error is received when adding an email address confirm the following: Confirm the email address is valid (also check for grammatical/typing errors) Check that there isn't a second Lin ...
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